In my blog post on the 7th of May 2015 titled ‘How Great is Your Team?’ I promised to go into details of the eleven different aspects that make a great team. The first three aspects regarding ‘Burning Platforms’, ‘Team Alignment Around Critical Goals’ and ‘Does Your Team Have Clearly Agreed Ways of Working?’ have already been posted in this blog. Here is the fourth installment regarding the 4th aspect; ‘A Clear Decision-Making Process is Present’. A good decision-making process helps us to update each other regularly, consult each other early and work together to co-create value to our customer.
1. The first step in this process to identify the different decision-making units in the team. A large organization would have a board of directors, an executive leadership team, an operational leadership team, functional teams and cross functional teams that are responsible for key performance indicators and generally they also become the decision-making teams. There could also be smaller decision-making teams within a larger decision-making team. Eg: While the marketing function may have a core team, there could be smaller decision-making teams for each brand. Some members (generally senior members of the marketing function) may represent many brand teams.