Category: Business

Values – The Compass of Morality

On By Ranjan De SilvaIn Business, Conflict, engagement., Knowing, Leadership, Life, Personal Excellence, psychology, purpose, Relationships, Sales, Spiritual, Struggles, success, Team Excellence, ValuesLeave a comment

Think of the last time you had to make a difficult decision. A time where options were difficult to pick from. A time where the more materialistically profitable option did feel right. I have faced many such situation. I would like to share my personal experiences to help shed some light on this dilemma.

When I have such a dilemma I reflect on my aspired values to find direction as per the quote by Idowu Koyenikan in the visual above. The five values I attempt to live by are summarised I the following statement.

Continue reading “Values – The Compass of Morality” →

Developing Values

On By Ranjan De SilvaIn Business, engagement., Leadership, Personal Excellence, Team Excellence, ValuesLeave a comment

We inculcate values during our formative ages, influenced by family, teachers, religion and the society we live in. I always found it is difficult to ‘train’ people to live values as they are already part of each person. I also agree with the above quote by Jennifer Cruise; values do not take us get anywhere, they define us. Therefore what is the point of having values in an organisation and developing team members to live by organisational values.

Continue reading “Developing Values” →

Being The Person You Are Destined To Be

On By Ranjan De SilvaIn Business, Communications, energy, engagement., happiness, Leadership, Learnings that Matter, Personal Excellence, purpose, Relationships, success, Team Excellence1 Comment

Six questions you need to ask yourself to be the person you are destined to be – A presentation by Marshall Goldsmith.

Engage in this sincere presentation by Marshall Goldsmith and reflect on the six powerful questions he is prescribing. You may at-least start thinking in a manner that leads you to discover who you are meant to be. Enjoy the journey.

The following process can be used to create a learning experience for your team using this video.

Continue reading “Being The Person You Are Destined To Be” →

Purposefulness in Team Members – Can It Be Developed?

On By Ranjan De SilvaIn Business, Communications, energy, engagement., happiness, Leadership, Learnings that Matter, Personal Excellence, Relationships, Sales, service, success, Team ExcellenceLeave a comment

Developing Purposefulness in Team Members – My presentation at the Asian & African Retail Congress in Mumbai India,

A presentation made to leaders in the retail industry at the Asia & Africa Retail Shopping Center Congress. Practical application of leadership and personal develop ent methods delivered with powerful concepts and personal experiences.

As you watch this video, reflect on steps you are taking and further steps you can take to develop purposeful team members in Your organisation.

The following process can be used to create a learning experience for your team using this video.

Step 1 – A moderator (an expert from your company) to open the session, explaining the importance of the session.

Step 2 – Show the video – let participants absorb, take notes and write down questions to ask later

Step 3 – Have a Q&A session and a discussion

Step 4 – Agree on actions to be taken based on the video

Step 5 – Participants to say how the session was useful.

How To Create Delightful Self-Sustaining Service

On By Ranjan De SilvaIn Business, Communications, energy, engagement., happiness, Leadership, Learnings that Matter, Personal Excellence, Relationships, Sales, service, success, Team ExcellenceLeave a comment

Ron Kaufman discusses his New York Times bestselling book Uplifting Service,

A proven path to delighting your customers, colleagues, and everyone else you meet. The book exposes a massive wound in a subject area that has become buried in weak distinctions, inadequate practices, and popular but shallow clichés. Ron explains the 5 key elements to build a self-sustaining service culture that can uplift an individuals, transform an organization, and ultimately change the world.

As you watch this video, reflect on steps you can take to engage the fickle minds of your children, team members and yourself.

The following process can be used to create a learning experience for your team using this video.

Step 1 – A moderator (an expert from your company) to open the session, explaining the importance of the session.

Step 2 – Show the video – let participants absorb, take notes and write down questions to ask later

Step 3 – Have a Q&A session and a discussion

Step 4 – Agree on actions to be taken based on the video

Step 5 – Participants to say how the session was useful.

The Coin That Makes The Difference

On By Ranjan De SilvaIn Business, Communications, Inspirational Speechs, Leadership, learning, Marketing, Personal Excellence, psychology, Relationships, Sales, service, success, Team Excellence, ValuesLeave a comment

What can a coin reveal about your service mindset? Listen to Ron Kaufman and discover.

As you watch this video by customer service guru Ron Kaufman, reflect on the ‘coin’ that is preventing you from reaching specialness. What will it take to pick up YOUR coin and get rid of it today?

Say ‘No’ to Distraction and Say ‘Yes’ to ‘Mastery’

On By Ranjan De SilvaIn Business, Communications, EQ, happiness, Health Care, hope, Inspirational Speechs, IQ, Leadership, learning, Life, Personal Excellence, psychology, purpose, Relationships, Spiritual, success, Team ExcellenceLeave a comment

Robin Sharma – on the dangers of your devise and other non-value adding addictions on your success and how to gain monomaniacal focus, using practical and neurological information.

As you listen to this powerful speech by Robin Sharma, reflect on steps you can take to kill the distractions of your life, build purposeful habits and give life and energy to your special talent … to achieve mastery purposefully.

The Pandemic & Money

On By Ranjan De SilvaIn Business, Cash Flow, learning, Life, Personal Excellence, purpose, Purpose Quest, Releasing, Spiritual, Struggles, Team Excellence, Values, World affairsLeave a comment
Image Credits: gfmag.com

In the last 5 blog posts in the ‘purpose quest series’, we explored how the pandemic impacted five important pillars for purposeful living; spiritual, mental, emotional, relational and health. Let’s explore the sixth pillar, the financial aspect in this blog post. The financial pillar consist of four aspects earnings, expenses, savings and investments. As in the past five blog posts let me describe my personal experience during the pandemic. 

With the announcement of the pandemic, cases starting to rise and lockdowns getting implemented, many of my clients decided to postpone sessions that were scheduled. In addition some of the industries my clients were in, specially the apparel industry was having orders getting cancelled, resulting in impending reduction in their cashflows. In the past too, some companies first eliminated people development budgets when such challenges arose. All this made me realise that I need to focus on planning my finances. Continue reading “The Pandemic & Money” →

Pandemic and Relationships

On By Ranjan De SilvaIn Business, Communications, EQ, family, Leadership, Personal Excellence, psychology, Purpose Quest, Relationships, Spiritual, Team Excellence, ValuesLeave a comment
Image Credits: Americaamplified.org

When lockdowns happened in mid-march I got standard in Dhaka without flights to return home. Therefore my experience is quite different to those who were with families and had to spend a lot of time with them while working or not working from home. However since returning home about 2 months ago I have been largely working from home that gives me the experience to reflect on that reality as well.

Being away from home with the uncertainty of when I will return home increased the concern towards me by mother, wife and daughters at home as well as my siblings and other relatives from various part of the world. The 10 weeks in Dhaka resulted in more communications with all my close family and other relatives more than ever before. Conversations among relatives resulted in each one inquiring from others about how they are affected by the pandemic, the impact on livelihood etc. Therefore there was concerned among each other for each other, much more than usual. Continue reading “Pandemic and Relationships” →