Developing Values

We inculcate values during our formative ages, influenced by family, teachers, religion and the society we live in. I always found it is difficult to ‘train’ people to live values as they are already part of each person. I also agree with the above quote by Jennifer Cruise; values do not take us get anywhere, they define us.

Therefore what is the point of having values in an organisation and developing team members to live by organisational values? I would think it will help them be conscious of such values and be aligned, thereby creating a conducive work environment where people enjoy coming to work. However, it is a complex problem because each team member in the organisation brings with them acquired values and it is a challenge to align all of them behind the values of the organisation.

One solution to this problem is to ensure we hire people who process such values to a great extent. This is also complex as those who are best suited for the job in terms of competencies may not have the required values in them. However I find it better hire those who have a better value match, minimum competencies and potential to learn, as it is easier to develop competencies than inculcating values.

The collective values of the team members define the organisation values and therefore culture. I hope this is useful to reflect and define yourself through your values and thereby contribute to the values and culture of your organisation.

Wishing you purposeful living

Being The Person You Are Destined To Be

Six questions you need to ask yourself to be the person you are destined to be – A presentation by Marshall Goldsmith.

Engage in this sincere presentation by Marshall Goldsmith and reflect on the six powerful questions he is prescribing. You may at-least start thinking in a manner that leads you to discover who you are meant to be. Enjoy the journey.

The following process can be used to create a learning experience for your team using this video.

Step 1 – A moderator (an expert from your company) to open the session, explaining the importance of the session.

Step 2 – Show the video – let participants absorb, take notes and write down questions to ask later

Step 3 – Have a Q&A session and a discussion

Step 4 – Agree on actions to be taken based on the video

Step 5 – Participants to say how the session was useful.

Rays of Enlightenment

A photo taken at a rain forest in Kandy, the hill capital of Sri Lanka.

This is a photo taken during a nature walk with my team. I remember sitting down on this bench to take in the energy of the beautiful rain forest. As I reflected I felt the paradox of the place; the sounds of nature and the voices of people, the trees and the cement bench, the forest and the road, the cool wind and the warm sun rays. One of my colleagues had taken this photo at that time and I was fascinated with the rays of sunlight coming towards me, as if the universe was sending me rays of enlightenment.

The Inspiring Leader

Leadership – A poem by SpatulaRead by Mathew Coger

As you listen to this poem, reflect on your current attitude about leadership. Does this move you into thinking of doing what you are doing as a leader or to change your leadership approach? What baby steps would you take to reinforce your good leadership behaviours and/or transform.

Purposefulness in Team Members – Can It Be Developed?

Developing Purposefulness in Team Members – My presentation at the Asian & African Retail Congress in Mumbai India,

A presentation made to leaders in the retail industry at the Asia & Africa Retail Shopping Center Congress. Practical application of leadership and personal develop ent methods delivered with powerful concepts and personal experiences.

As you watch this video, reflect on steps you are taking and further steps you can take to develop purposeful team members in Your organisation.

The following process can be used to create a learning experience for your team using this video.

Step 1 – A moderator (an expert from your company) to open the session, explaining the importance of the session.

Step 2 – Show the video – let participants absorb, take notes and write down questions to ask later

Step 3 – Have a Q&A session and a discussion

Step 4 – Agree on actions to be taken based on the video

Step 5 – Participants to say how the session was useful.

Inspiring Online – Opening Up New Possibilities.

A screenshot captured by a participant of the ‘Mastery of Self – NLP online’ session.

It was a common occurrence to have participants take photos during in-room sessions and publish it widely on social media during my work before the pandemic. After having taken my work online over the past 6 months and conducting various organisational and personal transformation webshops for leaders, teams and individuals, I was pleasantly surprised to see this photo on LinkedIn.

A participant from r-pac Bangladesh, Rakibul Alam has posted this photo with the message: I am not the best but I can be better. Yes I can do it in a better way, no one can hold me down! Special thanks to my Guru Ranjan De Silva.

This type of gesture gives me confidence to do this work, even online. This comes at a time when I have started conducting in room sessions for companies in Sri Lanka, with the mindset that my type of work requires and in-room experience for best impact. However due to travel restrictions I don’t see myself flying for a while and this gesture gives me confidence to innovate newer methods to make online learning experiences to my overseas clients in a more enjoyable and effective manner.

How To Create Delightful Self-Sustaining Service

Ron Kaufman discusses his New York Times bestselling book Uplifting Service,

A proven path to delighting your customers, colleagues, and everyone else you meet. The book exposes a massive wound in a subject area that has become buried in weak distinctions, inadequate practices, and popular but shallow clichés. Ron explains the 5 key elements to build a self-sustaining service culture that can uplift an individuals, transform an organization, and ultimately change the world.

As you watch this video, reflect on steps you can take to engage the fickle minds of your children, team members and yourself.

The following process can be used to create a learning experience for your team using this video.

Step 1 – A moderator (an expert from your company) to open the session, explaining the importance of the session.

Step 2 – Show the video – let participants absorb, take notes and write down questions to ask later

Step 3 – Have a Q&A session and a discussion

Step 4 – Agree on actions to be taken based on the video

Step 5 – Participants to say how the session was useful.

The Coin That Makes The Difference

What can a coin reveal about your service mindset? Listen to Ron Kaufman and discover.

As you watch this video by customer service guru Ron Kaufman, reflect on the ‘coin’ that is preventing you from reaching specialness. What will it take to pick up YOUR coin and get rid of it today?

Can The Fickle Mind Be Engaged?

Engaging the Fickle Mind

A post-lunch keynote by Ranjan De Silva that kept an audience of almost a 1000 professionals entertain, energised and engaged at the National HR Conference of Sri Lanka, organised by the Institute of personal management (IPM). A real life testimony of how to engage the Fickle Mind.

As you watch this video, reflect on steps you can take to engage the fickle minds of your children, team members and yourself.

The following process can be used to create a learning experience for your team using this video.

Step 1 – A moderator (an expert from your company) to open the session, explaining the importance of the session.

Step 2 – Show the video – let participants absorb, take notes and write down questions to ask later

Step 3 – Have a Q&A session and a discussion

Step 4 – Agree on actions to be taken based on the video

Step 5 – Participants to say how the session was useful.

Say ‘No’ to Distraction and Say ‘Yes’ to ‘Mastery’

Robin Sharma – on the dangers of your devise and other non-value adding addictions on your success and how to gain monomaniacal focus, using practical and neurological information.

As you listen to this powerful speech by Robin Sharma, reflect on steps you can take to kill the distractions of your life, build purposeful habits and give life and energy to your special talent … to achieve mastery purposefully.