Living our Dream Purposefully – Purpose of Living – Part 30

NAFLIA 2019 Presentation (Click here to Download Powerpoint)

NAFLIA 2019 Presentation (Click here to download PDF)

Click on the above link for the presentation related to the keynote speech to be given by me at NAFLIA 2019. Conference participants are invited to download the presentation and use it to follow the keynote speech. 

life-insurance advisors
Image Credits: farrisinsadvisors.com

This blog is written in service of life-Insurance Advisors in Sri Lanka, specifically the members attending NAFLIA 2019, the National Forum for Life Insurance Advisors scheduled for the 2ndof September. My attempt is to articulate the key messages of the keynote speech that will be delivered by me.  

As I was reflecting on the topic for the annual conference, ‘Assuring Tomorrow Dream Today’. The questions that come up are, what is the action we need to take today to assure our dream of tomorrow? How do we know the action we choose to take today will assure our dream tomorrow? I realised this is a very complex question and that there is no standard answer to this as the action to be taken depends of the world each person lives in. What I mean by the ‘world’ is the immediate world of each person starting with him/herself, family, friends, organisations they belong to, organisations and people they interact with etc. The answer is personal.

As I reflected on this, it dawned to me that most personal aspect, which is unique to each living being. is their purpose in this world.  Living our life purposefully today would be a path to assuring the dream we have for tomorrow. Therefore, this blog post is concerned with helping life-insurance advisors to figure out their dream of tomorrow and what it means to live their life purposefully as explored in the next two paragraphs respectively.  

Tomorrow’s dream is a very abstract concept and very subjective. The dream can range from being peaceful by learning to live a life of non-attachment to material aspects in one extreme and amassing material possessions that provides a luxurious life on the other extreme. It could range from giving to getting, from being to becoming. While I personally dream of a life of being non-attached and experiencing happiness from giving, each person needs to articulate what their dream is. I personally prefer to hold it lightly  – rather than having specific dreams – and to allow God or the higher powers or the universal energy system to decide how such dreams are articulated and manifested.  Again, the choice is personal.

This blog series has examined the notion of purposeful living from various perspectives. While those interested in this notion can deep dive into the various posts in this blog, those interested in discovering what their purpose might be, could find some ideas in the blog post; A Glimpse of our Purpose;  once a glimpse of the purpose is seen, it becomes easier to live purposefully. Ideas about how to live purposefully can be seen in the blog post: Building ourselves to be fit for purpose. I believe that purposeful living is the steps we take daily to build ourselves to be fit to be of service to this world, using our natural and learnt talent that makes us feel alive and being of service to the concerns we have about our world.    

While this is an evolving notion in my mind, I do not claim this is the right answer and I am open to other opinions. However, I believe this notion can be a good starting point in giving some food for thought for life-insurance advisors to live their life purposefully today, as a path to assuring the dream they have for tomorrow. It is interesting that these professionals use the word ‘advisors’ instead of ‘sales persons’. This shows their intention of positioning this profession in a manner that overcomes the negative image that ‘selling’ has acquired due to the crafty, cleaver and devious nature of some sales people. This idea is also discussed in my last blog post; Is Selling a Purposeful Profession?.

Selling is a noble profession, if it is conducted in an authentic manner based on solid values. In such cases selling becomes an act of love and generosity. While ‘love’ is such a complex notion, I believe that love is the act of extending ourselves for the growth of others and ourselves, even when it is inconvenient to us. Therefore, the responsibility of ‘sales professionals’ is to advise, guide, and educate customers with the intention of helping them make the best choices that helps improve the quality of their life. Improving in the quality of life involves growing spiritually, mentally, emotionally, physically, financially, ecologically, socially and in temperament. Therefore, selling is an act of love as it helps customers grow in these important areas. It is also an act of generosity because it involves giving of their time, opinions, knowledge, care and advise unconditionally. It could also go to the extent of letting the customer know that a competitor product better suits their need, even at the expense of losing a sale. Yes, the sale may be lost, but the loyalty gained cannot be compared to the financial loss of losing the sale.

What does living purposefully mean to a ‘life-insurance’ advisor? Since being purposeful is concerned with being of service to this world, let examine how these professionals are of service to people. They serve families by offering a form of saving that could result in a lump sum payment to the insurer on maturity or to the family due to an unforeseen situation.  This improves the quality of life due to peace of mind, education, harmony in families, health care expenses, etc. that their service provides. However, it is important to conduct this profession with a set of noble values such as authenticity, transparency, flexibility, patience, care, empathy etc. for them to be truly purposeful. Living in this manner helps accumulate positive energy, which attracts opportunities to serve and to gain the required wherewithal to build a life that can help live their dream of tomorrow.

The question I was attempting to answer in this blog was; how can insurance advisors assure tomorrows dream by living purposefully today? The exploration in this writing shows that life insurances advisors are well placed to live purposefully and if they choose to conduct their lives and profession in this manner, it will help them assure the dream they articulate for tomorrow.

The way this question impacts different life-insurance advisors are different, given their mind-set, role and various other aspects of life. I recommend that you reflect on the steps you can take to use this experience to make sense of your purpose and help others in your life make sense of their purpose, with the intention of living a better life to make this world a better place.

My blog post of the last five months addressed the impact of violence, religion, politics, sports and the sales profession on the lives of people and how to makes sense of various world events from the frame of purposefulness. We continue to explore purposefulness, this time in relation to life-insurances advisors.

This new phase in this series on ‘purposefulness’, which I started eight months ago, is dedicated to address living issues and struggles related to purposeful living. I hope this short blog post inspires you to find ways of making sense and dealing with experiences and struggles you encounter in trying to live purposefully.

 I wish you purposeful living!

How Marketers can Add Value to the Organisation

marketing blog
Source: http://www.networkintellect.com

Organisations consist of people who are varied. People come from varied cultures, mindsets, beliefs, philosophies, and background. This diversity creates varied dynamics of interactions. Therefore it is unlikely that there are two similar organisations on this planet. Therefore there is no standard formula or right answer or wrong answers. Therefore the best I can do is to provide the clay for you to create a pot that can hold the value you can add to organisations that suits your reality and your aspirations using your creativity and your knowledge.

Why do you need to add value to organisations? I had learnt somewhere in my journey of life that the more you give the more you get. This concept became true to me as I tested it. The more I gave to others the more I received. The more time and I focus I gave my studies the better results I received. The more value I gave my existing clients the more new clients I received. The more knowledge I gave , especially free of any fees, the more knowledge I gained.

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Engaging the Fickle Mind

Engaging the Fickle Mind - cover 17 June 2015 copyHow many times a week do we look at our smart phone? Do we look at it first thing in the morning? Do we look at it before 7.30 a.m.? Do we look at it during meetings? Do we feel lost without our devices? I am sure the answers to these questions might not only be interesting but it will start us thinking.

Study UK’s Daily mail (www.dailymail.com) surveyed 2,000 smartphone owners about their tech habits. They found the average user now picks up their device 1,500+ times a week, reaches for their phone at 7:31am in the morning, checks personal emails and Facebook before they get out of bed, use their phone for three hours and sixteen minutes a day and almost four in ten users admitted to feeling lost without their device. (see the 4 mts video below about these dangers)

 

Technology has given us so many options of interest that our mind keeps wondering from one to another at an alarming rate. We may be at a meeting and our smart phone alerts that it’s a friends’ birthday and we pick the phone to wish her. When we open Facebook to do it, we see a friend request from an old friend. As we start accepting it, we see a photo posted by another friend. Then we remember there is a customer meeting and we may be late to get home and we start messaging someone at home to pick up a child from school, and then she tells you to bring some extra cash as the plumber was coming to fix a leak the next day. All this happens in about one and half minutes. Therefore we live in a world where our mind gets more and more fickle.

Some feel this is beneficial as it helps us to do many things rapidly, become knowledgeable in many fields, be able to handle more things than ever before, be able to respond fast, be connected with more friends more often, find new opportunities be more efficient, smarter, successful etc.

Continue reading “Engaging the Fickle Mind”

Getting things done … Superbly!

David Allen and Ranjan De SilvaDo you generally find that your email inbox clogged with unattended mail?

Do you find that there are many important things to attended to?

Do you find that some important projects don’t get your required attention?

Do you find that some important task are neglected or delayed?

Do you feel that there are some task that you need to attend but you get drained trying to do them?

Do you find you just don’t have enough time to do tasks you enjoy doing that energizes you?

Well, if the answer to one or many of these questions are yes, then many of the answers are with David Allen, the author of many books including, ‘Getting Things Done’ and inspirational speaker.

I was fortunate to be at David’s session today, organized by Right Selection, the company who also represents me in the Middle East. While I generally have an empty email inbox, have things quite well organized with most things done by the end of each week with, and adequate time to do things I am passionate about, I found David helps put things in perspective and provides concepts and a process that helps get things done.

Here is a summary of the learnings for you.

Continue reading “Getting things done … Superbly!”

Great Communications Syncronises ‘Intent’ and ‘Impact’ and this Requires ‘Heart & Soul’

Compare the intent of your communication with the impact of your communication. If there is mismatch then surely there is conflict. Great communicators know how toImage synchronize the two and this requires us putting our heart and soul into communications. This is the powerful message delivered by Omar Khan at his learning event : ‘Heart & Soul of Real Communications’ on the 21st of January 2014.

So how do we start achieving this magical balance?

This requires us to be a students of impact of our own communication on other people and our intent of that communication. We need to use our ears to listen to the emotional impact created on the other person. We need to be empathetic. We need to see it from our soul, that is to know the positive energy it creates in the other person. Understanding of spiritual intelligence is key here.

Continue reading “Great Communications Syncronises ‘Intent’ and ‘Impact’ and this Requires ‘Heart & Soul’”

Great Teams Build Great Organisations and Great Organisations Build Great Teams!

ImageTop Performance requires us to ensure that top teams are set up, developed, nurtured and rewarded appropriately. Most companies miss this important point. Here is a summary of the insights from the ‘Top Performance through Top Teams’ session by Omar Khan held on the 21st of January 2014.

Inappropriate strategy deployed by the organisations to measure/improve business performance is one of the key reasons that teams remain average teams delivering average performance.

  1. They focus too much on individuals
  2. They focus too much on how to work than how it works (excessively process driven)
  3. They create and run ‘Vertical Organisations’ – Hierarchies are created to fix responsibilities, which in turn dilute the authority resulting in indecisiveness / delays/non fulfilment of commitments made to all stakeholders
  4. When an organisation faces a problem, if they have mediocre team members, they will strongly believe in maintaining/defending status-quo.
  5. The biggest untracked cost of such companies is commitments made and not followed up.

Therefore following are the appropriate strategy for the organisations to measure/improve business performance.

Continue reading “Great Teams Build Great Organisations and Great Organisations Build Great Teams!”