Measuring What Matters

The Human Performance Index at Work

HPI is the sum total of the actions, interactions, behaviors and collaboration of leaders, teams and individuals at all levels of a business that have direct or indirect impact on business performance. HPI is the answer to measuring the quality of organisational cultures that is vital for performance improvement. It also works as a tool to help make strategic  decisions that enable creating a winning work culture.

A presentation by Ranjan De Silva at the Bangalore HR Summit 2011, titled HPI at work at Agora, the leading supermarket chain in Bangladesh.

The following process can be used to create a learning experience for your team using this video.

Step 1 – A moderator (an expert from your company) to open the session, explaining the importance of the session.

Step 2 – Show the video – let participants absorb, take notes and write down questions to ask later

Step 3 – Have a Q&A session and a discussion

Step 4 – Agree on actions to be taken based on the video

Step 5 – Participants to say how the session was useful.

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Counting What Counts

Human Performance Index by Omar S Khan

Not Everything That Counts Can Be Counted – Sir Albert Einstein

Occasionally you come across ideas that excite you… and HPI is one of them! Most measures of human performance provide a ‘snap-shot’ in time. They measure engagement or learning hours or turnover. But what they don’t measure is how human assets combine with other company assets to deliver peak performance or not.”

In the first video below, Omar S Khan reveals why having a great strategy, simplifying your supply chain or optimising talent and building a winning culture will not give you the edge over you competitors if you don’t execute these in your distinctive way.

In the second video below he takes you through the 5 Step Approach Sensei International will use to remove unnecessary interferences that are keeping the potential and performance of a team, business unit or the whole company from delivering results.

The following process can help you get good value from this video:

Step 1 – A moderator (an expert from your company) to open the session, explaining the importance of the session.

Continue reading “Counting What Counts”