Coming form an Asian background, we sometimes become over-cautious about the impact our communication makes on others, especially those senior to us. Therefore we end up saying things others want to hear, saying things that are not fully accurate or not saying things. This article tries to highlight some of the reasons behind this and some practical steps great leaders take to overcome it.
In my blog post on the 7th of May 2015 titled ‘How great is your team?’ I promised to go into details of the 11 different aspects that make a great team. The first five aspects regarding ‘Burning Platforms’, ‘Team Alignment around Critical Goals’, ‘Does your Team have Clearly Agreed Way of Working?’, ‘A Great Decision-Making Process for a Great Team’ and ‘Information Flow is Encouraged’, have already been posted in this blog. Here is the sixth installment regarding the 6th aspect; ‘Candour with Respect’’.
Great leaders do not just encourage candour with respect but they insist on it. Candour is a quality that is essential for a winning team. Jack Welch in his book ‘winning’ mentions that candour was a vital quality for any GE leader. Candour is about speaking out the truth with courage even if it would create conflict or hurt someone else. Good communicators also know how to select the right words, tonality and body language to make it as positive and productive as possible.
Great leaders insist on candour using the following mind-set, thinking and behaviours,