Counting What Counts

Human Performance Index by Omar S Khan

Not Everything That Counts Can Be Counted – Sir Albert Einstein

Occasionally you come across ideas that excite you… and HPI is one of them! Most measures of human performance provide a ‘snap-shot’ in time. They measure engagement or learning hours or turnover. But what they don’t measure is how human assets combine with other company assets to deliver peak performance or not.”

In the first video below, Omar S Khan reveals why having a great strategy, simplifying your supply chain or optimising talent and building a winning culture will not give you the edge over you competitors if you don’t execute these in your distinctive way.

In the second video below he takes you through the 5 Step Approach Sensei International will use to remove unnecessary interferences that are keeping the potential and performance of a team, business unit or the whole company from delivering results.

The following process can help you get good value from this video:

Step 1 – A moderator (an expert from your company) to open the session, explaining the importance of the session.

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Positive Crisis – Makes Great Teams!

Image credits: www.matthewroda.com
Image credits: http://www.matthewroda.com

Have you ever wondered what makes a movie interesting? It is the crisis in the movie, even when it is a comedy or an animated children’s film there is some crisis and you will realise how boring that movie could be without that crisis. Similarly meetings become interesting when there is a crisis to deal with. A project becomes interesting when there is a crisis to deal with. A team becomes interesting when there is crisis between team members.

In my blog post on the 7th of May 2014 titled ‘How great is your team?’ I promised to go into details of the 11 different aspects that make a great team. The first six aspects regarding ‘Burning Platforms’, ‘Team Alignment around Critical Goals’, ‘Does Your Team have Clearly Agreed Way of Working?’, ‘A Great Decision-Making Process for a Great Team’, ‘Information Flow is Encouraged’, and ‘Great Leaders don’t Mince their Words’ have already been posted in this blog. Here is the seventh instalment regarding the 7th aspect; ‘Positive Crisis’.

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Great leaders don’t’ mince their words!

Image Credits:http://www.imgarcade.com
Image Credits:http://www.imgarcade.com

Coming form an Asian background, we sometimes become over-cautious about the impact our communication makes on others, especially those senior to us. Therefore we end up saying things others want to hear, saying things that are not fully accurate or not saying things. This article tries to highlight some of the reasons behind this and some practical steps great leaders take to overcome it.

In my blog post on the 7th of May 2015 titled ‘How great is your team?’ I promised to go into details of the 11 different aspects that make a great team. The first five aspects regarding ‘Burning Platforms’, ‘Team Alignment around Critical Goals’, ‘Does your Team have Clearly Agreed Way of Working?’, ‘A Great Decision-Making Process for a Great Team’ and ‘Information Flow is Encouraged’, have already been posted in this blog. Here is the sixth installment regarding the 6th aspect; ‘Candour with Respect’’.

Great leaders do not just encourage candour with respect but they insist on it. Candour is a quality that is essential for a winning team. Jack Welch in his book ‘winning’ mentions that candour was a vital quality for any GE leader. Candour is about speaking out the truth with courage even if it would create conflict or hurt someone else. Good communicators also know how to select the right words, tonality and body language to make it as positive and productive as possible.

Great leaders insist on candour using the following mind-set, thinking and behaviours,

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